Reviews

Our Reviews

At Hortons, we hold our customers in the highest regard and are dedicated to be delivering exceptional customer service at every step. Don’t just take our word for it, though! Come and explore a selection of reviews shared by our valued customers. This will give you a glimpse of their experiences and perspectives on our services.

We believe that the voice of our customers speaks volumes about the quality of our services. We are proud to receive such positive feedback, and we continuously strive to maintain the highest standards in customer care.

Each review offers insight into the experiences of our customers. These highlight what they loved about our service and where we can improve. By sharing their thoughts, our customers help us better understand their needs and preferences. All of this allows us to tailor our services to exceed their expectations.

Customer feedback is not just important to us; it’s essential. It’s what helps us grow, improve, and continue to provide the best possible service. We appreciate every review, whether it’s a glowing testimonial or constructive criticism, as it helps us refine our offerings and ensure that every interaction with our customers is exceptional.

Your satisfaction is our ultimate goal, and we look forward to serving you with the same level of excellence that our customers have come to expect. Whether you’re a returning customer or considering our services for the first time, we hope the reviews below give you confidence in choosing Hortons for all your needs.

Thank you for considering Hortons, and we look forward to exceeding your expectations!

 
 
 
  
 
 
 
  
 
 
 Dawn Rushton 
 
13/06/2024
 
 
  
 
From the first moment I walked into Horton's well presented showroom I was warmly welcomed by Laura the Manager. She was so helpful and professional. I have placed an order and am excited to see the end result  of my updated en-suite.
  
 
 
  
 
 
 
  
 
 
 luke crawford 
 
05/06/2024
 
 
  
 
Highly recommended. A very talented and attentive designer. Laura has done a fantastic job on our bathroom design, listening to our goals and making suggestions of how bring our vision to life.
We went to other places (chains) for a design, but non were to Laura’s standard.
Thanks for your help!
  
 
 
  
 
 
 
  
 
 
 dynamo city 
 
25/05/2024
 
 
  
 
Extremely helpful, really nice people. Highly recommend.
  
 
 
  
 
 
 
  
 
 
 John Cena fan 
 
21/05/2024
 
 
  
 
Laura is so helpful and very knowledgable ,
Got our main bathroom items from hortons and now back to do downstairs bathroom. Service is excellent
  
 
 
  
 
 
 
  
 
 
 Jennifer Smith 
 
14/05/2024
 
 
  
 
Great service and fantastic products, Laura helped us with choosing exactly what we needed for our new Ensuite
  
 
 
  
 
 
 
  
 
 
 Richard Lowe 
 
11/05/2024
 
 
  
 
Excellent experience, Laura, (the sales person) was very knowledgeable and a real pleasure to deal with. Laura designed, and advised us on our new bathroom. Hortons have an extensive showroom, to suit all budgets, but all premium products what ever the cost. The bathroom is still to be renovated by a independent fitter, that was recommended by Laura. Thank you Laura
  
 
 
  
 
 
 
  
 
 
 wendy clewley 
 
10/05/2024
 
 
  
 
Well presented showroom. Excellent designer, Laura, very knowledgeable, informative and patient, with plenty of good ideas & advice. Extensive range of fine quality products and finishes. Attention to detail is second to none. Highly recommended. Thank you!
  
 
 
  
 
 
 
  
 
 
 Nigel 
 
02/05/2024
 
 
  
 
Just placed an order with Hortons. Excellent layout of showroom, and very helpful knowledgeable staff..  Will definitely use them again..
  
 
 
  
 
 
 
  
 
 
 Julie Skeet 
 
20/03/2024
 
 
  
 
Service and help was superb - We received great service from Laura who was so knowledgable. Definitely recommend
  
 
 
  
 
 
 
  
 
 
 Roy Leese 
 
16/03/2024
 
 
  
 
Excellent personal service from a respected local company
  
 
 
  
 
 
 
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Leave Us A Review

If you would like to leave us a review, please visit the link below. Your feedback is incredibly valuable to us, as it helps us understand what we’re doing well and where we can make improvements. We read through every single review with great care, taking note of your experiences and suggestions.

Your thoughts and opinions matter to us, and we appreciate you taking the time to share them. Thank you for helping us continue to provide exceptional service!